Accessibility & policies

Accessibility

BillyBear4Kids, a division of Tranquil Studio, Inc., is committed to accessible educational materials and an inclusive experience for children and families. If you encounter a barrier on the website or in a resource, please contact Sonja through Tranquil Studio so we can work to address it.

Learning and membership availability

New learning materials and any future membership options are in development. Enrollment and payment are not currently offered in this BillyBear4Kids section.

Previously published refund policy

The following policy describes prior paid Billy Bear’s Playground purchases:

• A full refund was available within 14 days of purchase if the purchaser had not logged into the account or accessed paid content.
• Requests were to be made within 14 days, with purchase details and the reason for the request.
• Approved refunds were described as returning to the original payment method within 5–7 business days after verification.

For questions about a previous purchase, contact Sonja. Any future paid offering will display its applicable terms before purchase.